Privacy Policy

1. Introduction

Welcome to www.laradurand.com (the “Website”). This Privacy Policy describes how we collect, use, and protect your personal information when you visit the Website or communicate with Lara Durand, Licensed Psychotherapist (“we,” “our,” or “us”).


By using this Website, you agree to the terms of this Privacy Policy.


2. Information We Collect

We may collect the following types of information:


Personal Information You Provide:
When you fill out a contact form, request information, or schedule an appointment, we may collect your name, email address, phone number, and any other details you choose to share.


Automatically Collected Information:
We may collect non-personal information about your visit, such as your browser type, IP address, device information, and pages visited, to improve website performance and security.


Cookies:
This site may use cookies or similar technologies to enhance your experience. You can choose to disable cookies in your browser settings.


3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries or appointment requests
  • Provide requested services (e.g., therapy sessions, telehealth communication)
  • Improve the Website and user experience
  • Comply with legal or ethical obligations
  • We do not sell, rent, or share your personal information for marketing purposes.


4. Confidentiality and Therapy Privacy

As a licensed psychotherapist, Lara Durand follows all applicable HIPAA and state privacy laws. Any personal or health information shared during therapy sessions (including telehealth) is kept strictly confidential in accordance with professional ethics and legal standards.


5. Third-Party Services

We may use trusted third-party services for website hosting, analytics (such as Google Analytics), or telehealth platforms. These providers only access personal data as necessary to perform their services and are required to keep it confidential.



6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.


7. Your Rights

You may request to:

  • Review or correct your personal information
  • Request deletion of your personal data (subject to legal record-keeping requirements)
  • Opt out of non-essential communications



8. Links to Other Websites

This Website may contain links to external sites. We are not responsible for the content or privacy practices of those third-party websites.


9. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Last updated” date.


10. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

  • Lara Durand, LPC
  • Email:
  • Website: www.laradurand.com
  • Location: San Antonio, Texas (Telehealth services only)